Intuitive Surgical Careers

Sales Training Manager

Sunnyvale, California

Job Description

Job: Sales
Primary Location: United States-California-Santa Clara County-Sunnyvale
Schedule: Full-time


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority


Primary Function of Position:


The Commercial Learning Manager is responsible for developing and delivering curriculum for all Commercial Learning initiatives for our global sales force. The Commercial Learning Manager reports to the Sr. Manager of Commercial Learning and collaborates closely with Sales leadership, Marketing and various training partners to create a training strategy to improve the knowledge and skills of the Intuitive Surgical global sales force.


Roles and Responsibilities:


Training Management:


·   Routine assessment of sales force for knowledge, capabilities and skills

·   Develops initiatives and  programs to address prioritized needs

·   Creates agenda, curricula and training materials and agendas for global ISI sales team

·   Collaborate closely with sales leadership, marketing, sales operations, professional education, indirect training,  HR and other departments to address global Commercial Learning needs

·   Collaborate with professional education for clinical and technical content development

·   Creates written, video-based, and sales education content

·   Presentation and delivery of sales focused content during new hire training (CAST) and other Commercial Learning programs

·   Collaborate with Learning & Technology Specialist to execute e-learning initiatives

·   Create and deliver instructor-led, self-led, in-person and remote curricula

·   Support Sr. Manager of Commercial Learning with onboarding new Commercial Learning staff


Clinical and Technical Expertise:


·   Thorough understanding of all da Vinci Surgical System Platforms and key propositions, including instruments & accessories and advanced technologies

·   Educate personnel to conduct customer in-services on the da Vinci Surgical Systems, instruments & accessories and advanced technologies

·   Presentation and delivery of clinical and technical content during new hire training (CAST) and other Commercial Learning programs

·   Demonstrates understanding of four key specialties: general surgery, colorectal surgery, gynecologic surgery, thoracic surgery and urologic surgery




  • Forecast and design curricula to meet organizational needs
  • Define performance objectives for field sales personnel
  • Measure effectiveness of training programs, develop reports and comprehensive programs analysis

Core Competencies, Skills and Experience Requirements:

• 5+ years of Sales or Sales Management experience, preferably in medical device field
• 1-2+ years of Training experience preferred
• Excellent oral and written communication skills
• Proficiency in MS office

Education and Training Requirements:

• B.A./B.S. Degree in Business Administration, Communications, or Healthcare Management preferred
• Master’s Degree or equivalent training experience a plus

We are an AA/EEO/Veterans/Disabled employer.