Intuitive Surgical Careers

US Marketing and Sales Operations Analyst

Atlanta, Georgia

Job Description

Job: Finance
Primary Location: United States-Georgia-Fulton County-Atlanta
Schedule: Full-time


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Primary Function of Position:

The Analyst works closely with marketing and sales leadership to perform detailed analyses for the commercial organization and provides strategic guidance to senior executives. This position is heavily involved in marketing analytics, strategic planning, and commercial strategy. There is significant interaction with commercial executives as well as cross-functional work across commercial finance, training, marketing, and our international teams. This is a highly analytical role involving the manipulation of large data sets, a keen understanding of sales and marketing concepts, and the ability to communicate and develop meaningful work relationships with multiple executive business partners.


Roles and Responsibilities:

  • Serve as a business consultant for US Marketing and Sales leadership
  • Develop models and dashboards to track new product launches, procedure growth curves, and the impact of marketing programs and initiatives
  • Develop, articulate, and defend analytical positions
  • Support customer data capture and analytics for major marketing tradeshows and events
  • Provide detailed and actionable analysis to the marketing and sales organizations to drive performance
  • Provide analytics and ROI around peer-to-peer learning initiatives, including surgeons who perform case observations, proctoring events, and US mentor/epicenter sites
  • Develop tools and dashboards that highlight opportunity and enable our capital sales team to more effectively sell da Vinci technology
  • Participate with cross functional-teams to investigate and resolve operational issues
  • Provide early insights regarding market trends and the resultant strategic/business model impact
  • Utilize SQL and Tableau to query CRM, Customer Service, and Finance databases
  • Work with Executive commercial leadership to develop board-level presentation materials
  • Use analytical skills to verify or dispel anecdotal insights

Skill / Job Requirements:

  • Bachelor’s degree (Masters degree preferred)
  • Three years of relevant work experience (5 years preferred)
  • Critical thinking
  • Intellectual curiosity
  • Forecasting experience
  • Ability to work independently
  • Excellent verbal and written communication skills, to include the ability to interact with executive leadership
  • Attention to detail and accuracy
  • Ability to support and prioritize multiple projects concurrently
  • Desire to work in a dynamic, fast-paced organization
  • Strong analytical skills
  • Ability to consistently discern strategic insights from data analysis
  • Advanced Excel skills (SQL or other database and Tableau skills preferred)
  • Working knowledge of SQL and Tableau preferred
  • Knowledge of CRM systems (e.g. NetSuite, Sales Force) and Hyperion preferred
We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.