Intuitive Surgical Careers

Commercial Learning Senior Trainer

US-CA-Sunnyvale, California
Training and Education

Job Description

Job: Training and Education
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 180589


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Primary Function of Position:

The Senior Sales Trainer will develop, create and deliver content in training classes and sales meetings, in an effort to improve the knowledge and skills of sales representatives. The Senior Sales Trainer works closely with colleagues in many departments including Sales Training, Clinical Education, Field Sales and Sales Management, and Marketing to create and execute our training strategy to address the needs of the ISI Sales Team

Roles and Responsibilities:


• Creation of agenda, curricula and training materials for all Clinical and Sales Training at Intuitive Surgical
• Presentation/Delivery and support of technical and sales material including: selling skills, sales management training, presentation skills, and product sales presentation
• Sales competency identification and program development to competencies in tandem with education and human resources
• Creation of written, video-based and on-line sales education for instructor-led and distance learning deployment


• Demonstrate understanding of “Best Practices” across four key specialties: general surgery, gynecologic surgery cardiac surgery, and urology
• Understanding of education modules as part of the Clinical and Sales Training (CAST) programs, Distributor CAST (DCAST), sales meetings and other training events


• Understanding of “Best Practices” for da Vinci® Surgical System pre, intra and postoperative management
• Educate personnel and conduct customer in-services on the da Vinci®, da Vinci® S, da Vinci® Si and da Vinci® Xi Surgical Systems
• Thorough understanding of da Vinci® surgical systems (including instruments and accessories) and value propositions


• Forecast annual programs to meet organization growth
• Measure effectiveness of training programs and develop reports and comprehensive programs analysis

Core Competencies, Skills and Experience Requirements:

• 3+ years of Sales/Sales management experience preferably in medical device field

• 1+ years of Training experience preferred

• Good knowledge of surgical procedures preferred

• Excellent oral and written communication skills

• Understanding of human anatomy, physiology and terminology

• Proficiency in MS office

• Ability for up to 20% travel for sales training events, both domestically and internationally

Education and Training Requirements:

• Bachelor’s degree or equivalent experience required

• Master’s Degree or equivalent training experience a plus


We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.