Intuitive Surgical Careers

Senior Business Systems Analyst

US-CA-Sunnyvale, California
IT/Information Systems

Job Description

Job: IT/Information Systems
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 181544


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Position Overview:

Person will be responsible for identifying, developing and implementing software solutions. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiencies. Individual will also be accountable for managing projects and software throughout their respective lifecycles.

Roles and Responsibilities:

• Directly participate in the analysis, configuration, modifying and implementation of IT Business Systems
• Demonstrate excellent communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems
• Analyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices
• Conduct analysis of system specifications, configurations and develop appropriate documentation
• Create detailed specifications and process flows to provide direction to application developers
• Perform solution designing, requirements definition, functional design, testing and implementation of IT solutions
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates
• Responsible for debugging system level code of business applications

Skill/Job Requirements:

• Minimum of a Bachelor’s degree in Computer Applications, Computer Science, Engineering or Information Systems; MS or MBA preferred
• 8 years of Business Systems Analysis experience in a company preferably in a government regulated industry
• Experience supporting SAP CRM, Integration with SAP ERP with strong focus on Service modules
• Experience w/SAP ECC 6.0 or above
• Ability to manage IT projects from conception to implementation
• Knowledge and general understanding of Customer Service, Field Service, Contracts business processes
• Experience working with business end users, gathering requirements and building detailed functional design specifications
• Ability to work on multiple projects concurrently
• Ability to work with minimum supervision or guidance
• Proficient in MS office tools and basic Structured Query Language & ABAP
• Familiarity with Software Development Lifecycle (SDLC) processes
• Experience working with SAP CRM, Integration with SAP ERP preferred
• Strong verbal and written communication skills
• Must be available onsite in Sunnyvale on a full-time basis

We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.