Intuitive Surgical Careers

Director / Senior Director IT Project Management Office

US-CA-Sunnyvale, California
IT/Information Systems

Job Description

Job: IT/Information Systems
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 181683


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.  

Human Resources is the people business of Intuitive Surgical. We attract, manage and engage our talent through advanced programs and global processes to support every employee in understanding how they contribute to our business, how they can develop professionally and how they can maximize their personal potential.


If you exemplify our values and want to be part of Company that is really passionate about providing value for the patients and customers we serve, this is the role for you.

Primary Function of this Position:

The Director, IT Project Management Office is responsible for stewarding critical enterprise investments and driving the delivery of strategic and transformational change at Intuitive Surgical by providing leadership and direction to assigned programs. The primary responsibilities will include but not limited to the following:

Roles and Responsibilities:

• Provide overall program leadership, guidance, and manage all aspects of a given program, including business case creation, requirements gathering and implementation
• Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Develop resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities
• Proactively set performance expectations and help project team members manage expectations of delivery and requirements, yielding consistent results
• Review program budget variance and scope change requests, and participate in the budget-resolution process
• Ensure that the scope of the projects within the program align with business priorities
• Manage program-level risks and interdependencies
• Promote collaboration and coordination across broad categories of stakeholders
• Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues
• Address escalated resourcing issues with IT and business leaders, as needed
• Support and coach project managers within the program
• Provide technical expertise in planning, execution, and leadership of program, projects, and initiatives
• Provide program reporting and status to senior management
• Oversee Computer System Validation planning and execution. Responsible for multiple CSV projects of significant magnitude involving the use of Computerized Systems with empowerment for action and decision.
• Oversee and ensure compliance of all CSV processes and procedures, associated documentation and validation execution as well as guarantee that all areas are ready for Food & Drug Administration (FDA) inspection and ISO audit in addition to local regulations and international standards and guidelines.
• Provide CSV guidance and support to projects and site project teams in the resolution of validation documentation corrections or test extraordinary conditions. Assist with Corrective and Preventive Actions (CAPA) and Non-Conformances for the systems supported. Provide partnership, insight and direction to cross-functional business leaders and partners regarding CSV policies, solutions and initiatives.

Skill/Job Requirements:

• Must have demonstrated leadership ability, business acumen, and industry knowledge
• Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
• Adept at helping team members harness and develop strengths in pursuit of successful program outcomes
• Ability to achieve broadly communicated objectives with a minimal amount of supervision
• Ability to promote innovative ideas and accept the risks that are required to lead change
• Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations
• Strong analytical and financial skills
• Ability to innovate under new and/or changing conditions
• Proven problem-solving and decision-making skills
• Effective consultative and influencing approach
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels
• Excellent facilitation and presentation skills
• 10-15 years of project management experience including large-scale complex projects OR equivalent management experience
• Bachelor’s degree required, Master’s degree preferred
• PMP/PMI certification preferred

We are an AA/EEO/Veterans/Disabled employer
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.