Intuitive Surgical Careers

Test/PCA Technician

US-NC-Raleigh, North Carolina
Engineering


Job Description

Job: Engineering
Primary Location: United States-North Carolina-US-NC-Raleigh
Schedule: Full-time
Requisition ID: 182484

Description

Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Job Description:

The Test/PCA position will be responsible for providing troubleshooting, testing, repairs, and technician support for the Re-engineering and Manufacturing departments. This includes testing, debugging and rework of systems, cabling and circuit boards. This position will also support execution of product Verification and Validation activities along with providing documentation support for lead project engineers as needed.

Roles and Responsibilities:

• Provide technician support to Manufacturing, Test Engineering, and Field Service on surgical robotic systems and follow the escalation process delivering engineering evaluation.
• Diagnose failures on Systems Mfg line (System level failures, Sub-assembly failures, Test fixture failures).
• Support production with electronics/PCA programming and functional testing in the early phase of new product launches to shake out bugs, suggest improvements.
• Perform failure analysis to component level and investigate root cause. Recommend corrective / preventive actions.
• Debug and repair PCAs (Printed Circuit Assemblies).
• Perform quick triage of the issue and recommend best course of action to keep production moving. Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.).
• Build cables, harnesses, test assemblies and fixtures for robotic systems.
• Support the all engineering departments with technician tasks and execution of a broad range of verification protocols through effective prioritization and project management.
• Troubleshoot / Repair / Duplicate legacy test equipment for RMA dept. when requested Build and maintain robotic systems.
• Assist in the execution of design Verification and Validation activities in accordance with applicable medical regulatory standards.
• Follow approved Design Control procedures for product development in accordance with FDA guidelines medical device development (i.e. ISO13485, FDA). .
• Assist in the specification and procurement of test equipment.
• Maintain stock of components and materials used in lab – includes identifying needs, ordering/reordering and organizing.
• Perform other engineering technician duties as-needed.
Qualifications

Required Skills:

• Ability to troubleshoot complex PCAs down to component level.
• Effectively use of troubleshooting and measurement equipment like oscilloscopes, multimeters, function generators, custom test platforms.
• Expert hand soldering and through-hole and surface mount rework skills.
• Experience with standard electrical and mechanical hand tools.
• Experience with reading, understanding, and modifying electrical schematics and wiring diagrams.
• Familiarity with a broad range of electronic components and hardware.
• Experience or training in PCB manufacturing.
• Familiarity with schematic capture tools (OrCAD preferred) and with PCB layout tools..
• Solid knowledge of electromechanical system engineering principals. Excellent written and verbal communication skills are essential with the proven ability to work well in team environment.
• Good communication skills to be able to partner effectively with production techs, supervisors, training dept. as well as Mfg./Design/Test Engineers.
• Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation.
• Familiarity the use of Agile or similar lifecycle management system tool
• Document findings of investigation in quality notifications which are part of official Device History Records.
• Familiarity with Mechanical CAD tools and machine shop tooling a plus.

Education/Experience: 

• Associates degree, trade school, military technical training or equivalent.
• A minimum of five years of troubleshooting experience, or equivalent combination of education and experience.
• 7-10+ years of experience.
• Ability to travel up to 10% of the time


We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.