Intuitive Surgical Careers

Product Support Engineer Intern

US-CA-Sunnyvale, California
Internships


Job Description

Job: Internships
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 182862

Description

Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical, Inc. means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Eligibility:


Must be concurrently enrolled and returning to an academic program in the fall in an accredited degree-seeking program.

Primary Function of Position:


Defines, authors, validates and troubleshoots technical processes and procedures for Field Service Engineering. Supports Tier-3 escalation troubleshooting and resolution.

Roles and Responsibilities:


• Defines, authors, validates processes required to perform service and repair of Da Vinci robots
• Uses system logs to identify and resolve component issues
• Supports Field Service Tier-3 escalations including troubleshooting, validating real-time repair.

Qualifications

Skills, Experience, Education, & Training:


• Coursework in statics, dynamics, electricity & magnetics, materials
• Mechanical aptitude (can solve real-world mechanical issues, understands common hand tools, electrical testing & tolerances)
• Coursework in DFM
• Able to lift 75 lbs

Learning Outcomes:


• Able to validate Service Processes and procedures
• Able to author Service Procedures
• Able to diagnose and troubleshoot Da Vinci Robots

Commitment: Must be available to work full-time hours, M-F for 10-12 weeks beginning Summer of 2019.

We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.